At Piuny Cosmetics, we strive to provide high-quality skincare products that meet your expectations. However, we understand that there may be instances where you need to return or exchange an item. Please review our Returns and Refund Policy below:

1. Non-Returnable Products: Due to the nature of our skincare products and for hygiene reasons, all items, including face wash, face cream, face serum, and sunscreen, are non-returnable once purchased. We do not accept returns for any reason, including change of mind, allergic reactions, or dissatisfaction with product performance.
2. Damaged or Defective Items: In the rare event that you receive a damaged or defective product, please contact us immediately at help.piunycosmetics@gmail.com with your order details and a description of the issue. We will work with you to resolve the problem promptly by providing a replacement or issuing a refund.
3. Order Cancellation: Once an order is placed and dispatched, it cannot be cancelled or modified. Please review your order carefully before completing the purchase to ensure accuracy.
4. Refunds: Refunds are only issued for damaged or defective items as described in section 2 above. If you are eligible for a refund, it will be processed using the original payment method within [number] business days after we receive the returned item or confirm the refund request.
5. Return Shipping: Since our products are non-returnable, there is no need to return any items to us except in cases of damaged or defective products as outlined in section 2. If a return is required for such cases, we will provide you with instructions on how to return the item at no additional cost to you.
6. Contact Us: If you have any questions or concerns about our Returns and Refund Policy, please contact us at help.piunycosmetics@gmail.com Our customer service team is here to assist you and ensure your satisfaction with our products.

By making a purchase on our website, you acknowledge and agree to abide by the terms of this Returns and Refund Policy. Thank you for choosing Piuny Cosmetics for your skincare needs.

Contact us at help.piunycosmetics@gmail.com for questions related to refunds and returns.